SHIPPING & RETURNS
SHIPPING POLICY
- Processing Time: Each leotard is handmade and uniquely designed for you. Production times will vary but will be discussed in product descriptions and checkout. If you have any concerns about processing times, please reach out to us at barkesdancewear@gmail.com. We’ll keep you updated on your order’s progress every step of the way.
- Shipping Rates: Shipping rates will be clearly displayed at checkout. We offer both standard and express options to suit your needs.
- Shipping: Standard shipping usually takes 3-5 business days. For faster delivery, you may select express shipping at checkout.
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- Packaging: Every leotard is carefully packaged to ensure it arrives in perfect condition.
Thank you for supporting our small business! We are dedicated to making sure your leotard arrives safely and on time. For any shipping questions, please don’t hesitate to reach out to barkesdancewear@gmail.com.
RETURN & EXCHANGE POLICY
At Barkes Dancewear, each leotard is crafted with care, and we want you to be completely satisfied with your purchase. Please review our return policy below:
Custom Leotards
Due to the personalised nature of custom leotards, we cannot accept returns on these items. Each custom leotard is uniquely designed to your specifications, and we work closely with you throughout the design process to ensure it meets your expectations. If there are any issues with the quality or craftsmanship, please reach out to us within 7 days of receiving your order, and we’ll do our best to address any concerns.
Standard Leotards
For standard leotards purchased from our shop collection, we accept returns in new, unworn, and unwashed condition within 30 days of delivery. To initiate a return, please contact us at barkesdancewear@gmail.com with your order number and reason for return. Please note that return shipping costs are the responsibility of the customer.
Exchanges
At this time, we do not offer exchanges. If you would like a different size or style, please return the original item (following the guidelines above) and place a new order.
Additional Information
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- Refunds: Once your return is received and inspected, we’ll process your refund to the original payment method within 5-7 business days. Shipping fees are non-refundable.
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Thank you for understanding our policies, which allow us to continue offering unique, high-quality leotards. If you have any questions or concerns, don’t hesitate to reach out to us at barkesdancewear@gmail.com.
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