STORE POLICY
CUSTOMER CARE
At Barkes Dancewear, we're dedicated to providing exceptional service and ensuring your experience with us is as smooth and enjoyable as possible. From helping you choose the perfect leotard to assisting with order details, we are here to support you every step of the way.
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How We Can Help
Whether you have questions about sizing, customisation options, shipping, or anything in between, we're just a message away! Here's how you can reach us:
- Email: Contact us anytime at barkesdancewear@gmail.com. We aim to respond to all inquiries within 48 hours.
- Social Media: Connect with us on Instagram @barkesdancewear. We're happy to assist through direct messages, and you can also stay up-to-date on the latest styles and news.
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Order Assistance
Need help with an existing order? Reach out to us with your order number, and we'll provide updates and assist with any questions about processing and delivery times.
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Your Feedback Matters
We value your feedback- it helps us improve and continue offering the best possible experience. If you'd like to share your thoughts, please let us know. Your satisfaction is our priority, and we're always here to help.
Thank you for choosing Barkes Dancewear! We're grateful to have you as part of our community.
PRIVACY & SAFETY
Privacy & Safety
At Barkes Dancewear, your privacy and safety are our top priorities. Our Wix-hosted website is designed with industry-standard security to protect your information and provide a secure shopping experience. Below, we outline how we handle and safeguard your data.
Personal Information
When you place an order or create an account on our website, we collect personal information such as your name, email address, shipping address, and payment details. This information is used solely for processing your order, keeping you updated on its status, and providing customer support when needed. Wix helps facilitate these services through secure servers and does not share your information with third parties, except as required to complete your order.
Payment Security
We use Wix's secure payment system, ensuring your payment information is protected to industry standards. Your payment information is encrypted and protected during transactions. Wix and our payment providers process payments securely and do not store full payment details on our servers, ensuring that your financial data remains confidential and protected.
Data Protection
Hosted by Wix, our website is equipped with advanced security measures, including SSL encryption, to protect your data. This means that any personal information you provide is securely transmitted and stored in a safe environment. Additionally, Wix continuously updates its platform to maintain data security and prevent unauthorized access.
Cookies
Our Wix website uses cookies to enhance your browsing experience. These cookies help remember your preferences, analyze site usage, and enable certain website functionalities. You can manage or disable cookies through your browser settings if preferred. For more information, you can review Wix’s Cookie Policy [here](https://support.wix.com/en/article/cookies-and-your-wix-site).
Your Rights
You have the right to access, update, or request deletion of your personal information at any time. If you wish to exercise these rights, please contact us at barkesdancewear@gmail.com, and we will work with Wix to ensure your data is managed as requested.
Updates to Our Privacy Policy
Our Privacy & Safety policy may be updated occasionally to reflect changes in Wix’s policies, our practices, or for legal reasons. We recommend reviewing this section periodically to stay informed about how we protect your privacy.
If you have any questions about privacy or the security of your data, please contact us at barkesdancewear@gmail.com. Your trust is essential to us, and we’re here to ensure a secure, enjoyable experience at Barkes Dancewear.